Q. What is the maximum age for a child when purchasing a child swim pass?
Q: I want to book a swim session for me and my 2 children but my husband doesn’t want to swim but come into the pool area. Can he attend for free as an observer?
Q: I’m interested in your monthly membership. Is there a contract or sign up for a period of time?
Q. Is there an expiry period in which I must use my single pass or credit packs?
Q. I’ve booked my first class which is in 3 days time. I’ve downloaded the Kisi app for my door access to Knights but it says no access. Please can you help?
Q. I’ve booked a yoga class at 10am and am trying to book a swim session from 10am-12pm so I can have an hour in the pool and sauna after yoga. The app isn’t letting me book the 10am-12pm swim session. I don’t understand why, please can you help?